Xeba collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Xeba and the choices you make, including your privacy settings and the products and features you use.

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. When this occurs, it will be clearly indicated. Where providing the data is optional, and you choose not to share personal data, features that depend on that data may not function.

Xeba uses your data to:

• Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
• Improve and develop our products.
• Personalize our products and make recommendations.
• Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.

Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence (AI), which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision-making to solve problems in ways that are similar to what people do. To build, train, and improve the accuracy of our automated methods of processing (including AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made. 

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with Xeba-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal processes; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Xeba and its customers.

You can also make choices about the collection and use of your data by Xeba. You can control your personal data that Xeba has obtained, and exercise your data protection rights, by contacting Xeba or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. Not all personal data processed by Xeba can be accessed or controlled via the tools mentioned above. If you want to access or control personal data processed by Xeba that is not available via the tools above or directly through the Xeba products you use, you can always contact Xeba via the contact page on Xeba.tech.

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.

You have a variety of tools to control the data collected by cookies and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

If you use a Xeba product with an account provided by an organization you are affiliated with, such as your work or school account, that organization can:

• Control and administer your Xeba product and product account, including controlling privacy-related settings of the product or product account.
• Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your Xeba product and product accounts.

If you lose access to your work or school account (in event of change of employment, for example), you may lose access to products and the content associated with those products, including those you acquired on your own behalf, if you used your work or school account to sign in to such products.

Xeba products are intended for use by organizations, such as schools and businesses. Please see the Enterprise and developer products section of this privacy statement. If your organization provides you with access to Xeba products, your use of the Xeba products is subject to your organization's policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. When you use social features in Xeba products, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the Xeba product. Xeba is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

When you use a Xeba product provided by your organization, Xeba’s processing of your personal data in connection with that product is governed by a contract between Xeba and your organization. Xeba processes your personal data to provide the product to your organization and you, and for Xeba’s legitimate business operations related to providing the product as described in the Enterprise and developer products section. As mentioned above, if you have questions about Xeba’s processing of your personal data in connection with providing products to your organization, please contact your organization. If you have questions about Xeba’s legitimate business operations in connection with providing products to your organization, please contact Xeba via the contact page on Xeba.tech. For more information on our legitimate business operations, please see the Enterprise and developer products section.

With a Xeba account, you can sign in to Xeba products. Personal data associated with your Xeba account includes credentials, name and contact data, payment data, device and usage data, your contacts, and information about your activities. Signing in to your Xeba account enables personalization and consistent experiences across products and devices, permits you to use cloud data storage, and enables other features. 

Product-specific details:

Enterprise and Developer Products are Xeba products and related software offered to and designed primarily for use by organizations and developers. They include:

• Cloud services, referred to as Online Services in the Online Services Terms (OST), such as Omadeus , for which an organization (our customer) contracts with Xeba for the services (“Enterprise Online Services”).
• Professional services referred to in the OST that are available with Enterprise Online Services, such as onboarding services, data migration services, data science services, or services to supplement existing features in the Enterprise Online Services.

In the event of a conflict between this Xeba privacy statement and the terms of any agreement(s) between a customer and Xeba for Enterprise and Developer Products, the terms of those agreement(s) will control.

You can also learn more about our Enterprise and Developer Products’ features and settings, including choices that impact your privacy or your end users’ privacy, in product documentation.

If any of the terms below are not defined in this Privacy Statement or the OST, they have the definitions below.

When a customer tries, purchases, uses, or subscribes to Enterprise and Developer Products, or obtains support for or professional services with such products, Xeba receives data from you and collects and generates data to provide the service (including improving, securing, and updating the service), conduct our legitimate business operations, and communicate with the customer. For example:

• When a customer engages with a Xeba sales representative, we collect the customer’s name and contact data, along with information about the customer’s organization, to support that engagement.
• When a customer interacts with a Xeba support professional, we collect device and usage data or error reports to diagnose and resolve problems.
• When a customer pays for products, we collect contact and payment data to process the payment.
• When Xeba sends communications to a customer, we use data to personalize the content of the communication.
• When a customer engages with Xeba for professional services, we collect the name and contact data of the customer’s designated point of contact and use information provided by the customer to perform the services that the customer has requested.

The Enterprise and Developer Products enable you to purchase, subscribe to, or use other products and online services from Xeba or third parties with different privacy practices, and those other products and online services are governed by their respective privacy statements and policies.

Productivity and communications products are applications, software, and services you can use to create, store, and share documents, as well as communicate with others.

Artificial intelligence products connect you with information and intelligently sense, process, and act on information—learning and adapting over time.